Incidents and maintenance reported on status page for Give A Little https://status.givealittle.co/ https://d1lppblt9t2x15.cloudfront.net/logos/2e1a897ffa2c9986f80e535b05c650f4.png https://status.givealittle.co/ en https://status.givealittle.co/incident/1013530 Sat, 15 Aug 2026 06:00:00 -0000 https://status.givealittle.co/incident/1013530#82f15721f78901d538165f9d748aa1a35507e3417498a21dc55b5d58ee91769c Incident Card payment processing has returned to normal. The earlier issue with Mastercard and Maestro payments was caused by a third-party network problem and has been fixed. https://status.givealittle.co/incident/1013530 Sat, 15 Aug 2026 05:30:00 -0000 https://status.givealittle.co/incident/1013530#b563cc397d2d0975ea9fd035f90ca68405e5aa7ce07bc489be459da63cc2cd99 Incident We're currently seeing elevated error rates and response times with Mastercard payments. This outage is external to the Give A Little and our payment processors, Stripe and SumUp. https://status.givealittle.co/incident/896234 Sun, 17 May 2026 13:51:00 -0000 https://status.givealittle.co/incident/896234#2ed06926d5d954d7c830b53d5612c011142c23da63267d6c75de6b561623cb30 Incident SumUp identified and applied a fix to the issues with Apple Pay on web campaigns. https://status.givealittle.co/incident/896234 Fri, 08 May 2026 15:40:00 -0000 https://status.givealittle.co/incident/896234#9e61c8a3d2e2ebd0174faf557af28fb7e858f815280752679390a0c08429ec03 Incident Donors attempting to use Apple Pay through SumUp when donating via a web campaign are seeing an "Internal server error" message. This is being investigated by SumUp. https://status.givealittle.co/incident/822789 Tue, 10 Feb 2026 21:59:00 -0000 https://status.givealittle.co/incident/822789#cab8285d23d00ae4cb92903107e9db94b5374b424094ed7ca05689b51721654c Incident AWS have resolved the issue. https://status.givealittle.co/incident/822789 Tue, 10 Feb 2026 20:34:00 -0000 https://status.givealittle.co/incident/822789#1d5469a2132247329e261bb81703df72493cf2516cc5ff4dca6b3c48dc409e5a Incident Our infrastructure service provider, AWS, is experiencing an ongoing issue with CloudFront (Content Distribution Network) and Route53 (Domain Name Service). This is causing an intermittent issue with the Give A Little websites and API where they cannot be found by browsers or devices. https://status.givealittle.co/incident/816742 Mon, 02 Feb 2026 09:35:00 -0000 https://status.givealittle.co/incident/816742#0ad41b014f330167080a034957295399f200ccfb8c5260dee7c535e47ba28bc6 Incident Database upgrade completed. https://status.givealittle.co/incident/816742 Mon, 02 Feb 2026 09:33:00 -0000 https://status.givealittle.co/incident/816742#3b7fa62e22ad16d743195f4eccc8788c223c71cb1539e83ebdb35ab7391d18cb Incident An update is being applied to resolve connection issue experienced yesterday. https://status.givealittle.co/incident/816265 Sun, 01 Feb 2026 13:02:00 -0000 https://status.givealittle.co/incident/816265#6690392b7f915774b3e5177e51481b7ed1d2ad2eae90828103de614670999c82 Incident Immediate issue of API connecting to the database is resolved. We will be continuing to investigate the underlying cause to ensure this is resolved and doesn't affect anyone again. https://status.givealittle.co/incident/816265 Sun, 01 Feb 2026 11:44:00 -0000 https://status.givealittle.co/incident/816265#f616ba14fdd9c74aa1541294c1c4be7dd8dd26c0fc1f9d1870c0d2b3a5b11cc0 Incident API experiencing intermittent issue connecting to database causing failed requests. Affecting web and device campaigns. https://status.givealittle.co/incident/578948 Sun, 25 May 2025 07:02:00 -0000 https://status.givealittle.co/incident/578948#3279f9556a5757139ec43e8e8b94fe9667c6834dcbac8785f18edb1de36fc30c Incident We have resolved an issue with our API being unable to access our database. https://status.givealittle.co/incident/578948 Sun, 25 May 2025 02:01:00 -0000 https://status.givealittle.co/incident/578948#7fe0c008ebe1deb2df73353050018c197c4708d90b331336356e53bf455ac323 Incident The API is currently unavailable causing web and app donations to fail. https://status.givealittle.co/incident/536118 Fri, 28 Mar 2025 16:16:00 -0000 https://status.givealittle.co/incident/536118#d4a81082039e9fed28ba02c9ef78a1d4abf2f127a5883b04429b97dadfd04c4d Incident Connection to database automatically restored. Investigation into cause of issue ongoing. https://status.givealittle.co/incident/536118 Fri, 28 Mar 2025 16:12:00 -0000 https://status.givealittle.co/incident/536118#e27924fddecb8a39b0011fbd5f1a6670dc759de13241e82d0f116e5ed18b502b Incident API unable to access database, crashed and restarting. https://status.givealittle.co/incident/402002 Mon, 22 Jul 2024 14:44:00 -0000 https://status.givealittle.co/incident/402002#cf9f108c0cb3d3959ad8ad8d6c8e610682a8013604c7675444058b4da2f7d129 Incident Failures were caused by exhaustion of the database connection pools. Issues with service availability have been resolved. https://status.givealittle.co/incident/402002 Mon, 22 Jul 2024 12:33:00 -0000 https://status.givealittle.co/incident/402002#70590275e0cec0a28ef0fb16f4d6f1b2a4f411124915abcd443f799d616c07cc Incident The API is currently unable to service all requests resulting in intermittent failures across all services. https://status.givealittle.co/incident/382444 Mon, 10 Jun 2024 23:20:00 -0000 https://status.givealittle.co/incident/382444#8f2ad9f6824866a46225044217e070d93fabe0d21f79bcad48b0e6013e634388 Incident Database upgrade completed. https://status.givealittle.co/incident/382444 Mon, 10 Jun 2024 23:10:00 -0000 https://status.givealittle.co/incident/382444#8bf8e700d94d4834270f274e6727543f7902c980fb09d2d15aebf04d237e638e Incident Services temporarily unavailable to support a database upgrade. https://status.givealittle.co/incident/377131 Thu, 30 May 2024 17:38:00 -0000 https://status.givealittle.co/incident/377131#6520bac34cab9a3d08506eacbe94bedc28bd09f842f1abdf667008d951316fdf Incident SumUp services have returned to normal. You can stay up to date on the status of SumUp services anytime at https://status.sumup.com/. https://status.givealittle.co/incident/377131 Thu, 30 May 2024 17:20:00 -0000 https://status.givealittle.co/incident/377131#0a72ace9aa60c6b43c42320f5c44fb4a0b1036e6e778bcc54446076ad580484f Incident See SumUp incident report at https://status.sumup.com/europe/incidents/01HZ588Z3GTAB9E9KSGFBMQ02P https://status.givealittle.co/incident/362747 Wed, 01 May 2024 07:12:00 -0000 https://status.givealittle.co/incident/362747#90722fb0cbd7dd3737c7d85ef75460c079b8c6b7c5163264b95777eec59ab0be Incident SumUp login working again. https://status.givealittle.co/incident/362747 Tue, 30 Apr 2024 09:47:00 -0000 https://status.givealittle.co/incident/362747#efc8ece1dff81037c40bafc9583a0ad3350b9b60c3adcb80219aa0e76ec9c44f Incident After choosing to login with SumUp on the Give A Little login page you are presented with a page not found error instead of the SumUp login page. https://status.givealittle.co/incident/330816 Fri, 23 Feb 2024 03:45:00 -0000 https://status.givealittle.co/incident/330816#cac3727b47311a061111f73eb73e623a6730a4c6b846dfdb055e7c3b561f4251 Incident Infrastructure upgrade complete, all systems back online. https://status.givealittle.co/incident/330816 Fri, 23 Feb 2024 02:15:00 -0000 https://status.givealittle.co/incident/330816#7f74d4e16e67031dec3d4b188e2c870c73c13990d423e03886bd2b6b481017e2 Incident Websites, including admin, campaigns and donor portal and API unavailable due to an infrastructure upgrade. https://status.givealittle.co/incident/329688 Tue, 20 Feb 2024 15:57:00 -0000 https://status.givealittle.co/incident/329688#2a3ad0423654d01cbe62b2aa98a4dd84e7e8c5a04eb6f7f5a1ead443226d1032 Incident SumUp have resolved the issue, login with SumUp is now available again. https://status.givealittle.co/incident/329688 Mon, 19 Feb 2024 22:00:00 -0000 https://status.givealittle.co/incident/329688#d65a22c27e777b5f17b1472329f035ec1ce8a7e9e0c5406ed80916e73bafef5b Incident SumUp login is currently unavailable affecting users who want to login with their SumUp account to Give A Little. Login to the Give A Little app is not affected and payments via SumUp are not affected.