Previous incidents

July 2024
Jul 22, 2024
1 incident

API performance degraded

Degraded

Resolved Jul 22, 2024 at 2:44pm UTC

Failures were caused by exhaustion of the database connection pools. Issues with service availability have been resolved.

1 previous update
June 2024
Jun 11, 2024
1 incident

Website and API unavailable

Downtime

Resolved Jun 10, 2024 at 11:20pm UTC

Database upgrade completed.

1 previous update
May 2024
May 30, 2024
1 incident

Increased errors in SumUp card payments

Degraded

Resolved May 30, 2024 at 5:38pm UTC

SumUp services have returned to normal. You can stay up to date on the status of SumUp services anytime at https://status.sumup.com/.

1 previous update